Senior Business Travel Consultant (GDS)

TL;DR

Senior Business Travel Consultant (GDS): Managing travel bookings and providing exceptional service to business travelers with an accent on customer satisfaction and relationship management. Focus on utilizing GDS systems to ensure efficient travel arrangements and proactive client support.

Location: Must be based in Chicago, IL

Compensation: $61,000 - $72,000 per year

Company

Perk is an intelligent platform for travel and spend management, focused on automating travel bookings and expenses.

What you will do

• Provide first-class service to business travelers, managing bookings and cancellations.
• Arrange domestic and international travel for strategic customers.
• Communicate with clients via live chat, telephone, and email.
• Maintain and develop client relationships throughout the travel process.
• Mentor junior team members and support the team leader.

Requirements

• Expert knowledge of Amadeus/Sabre or similar GDS systems.
• Fluency in English, both written and spoken.
• Previous experience as a Business Travel Consultant.
• Familiarity with North American business culture.
• Ability to work independently and manage tight deadlines.