Partner Operations Manager (Fintech)

TL;DR

Partner Operations Manager (Fintech): Supporting partner companies and enhancing their experience with the Garna platform with an accent on client communication and feedback management. Focus on managing multiple client requests and promoting new product features.

Location: Remote

Company

hirify.global helps creators manage their money comfortably, quickly, and safely through innovative fintech solutions.

What you will do

• Handle incoming requests from partner companies and provide timely support.
• Act as the main point of contact for clients, supporting them in day-to-day use of the Garna platform.
• Introduce and promote new product features among existing clients.
• Collect and communicate client feedback to the product and operations teams.
• Coordinate internally to ensure seamless execution of contractor payments.
• Lead regular check-ins and business reviews with clients.

Requirements

• English: Fluent
• Strong communication and organizational skills.
• Ability to work independently and manage multiple client requests.
• Comfortable working in a fast-paced, evolving environment.
• Empathetic and customer-centric mindset.
• Passion for technology and payments industry.