TL;DR

Implementation Consultant (SaaS): Driving successful adoption and utilization of a cloud-based auto repair management platform with an accent on customer training, relationship management, and industry expertise. Focus on providing on-site support for strategic accounts, championing customer feedback, and collaborating to improve processes.

Location: Only open to candidates currently residing in Canada, primarily remote with occasional on-site support opportunities.

Company

%hirify_global% is a market-leading shop management SaaS provider transforming the automotive repair industry with cloud-based software.

What you will do

Train shop owners and their teams on effective use of %hirify_global% software.
Build and manage strong customer relationships and own implementation outcomes.
Develop deep automotive industry knowledge to become a trusted advisor.
Provide on-site support and training to strategic accounts as needed.
Share customer feedback with the Product team to improve the platform.
Collaborate with peers to enhance processes and operations.

Requirements

1-2 years of experience in software implementations.
Passion for customer success and satisfaction.
Proven track record of achievement in previous roles.
Bilingual French proficiency is required.
Must currently reside in Canada; no sponsorship available.

Culture & Benefits

100% employer-paid health, dental, and vision premiums.
Remote work with unlimited PTO.
Monthly meal perks and full tech stack provided.
Rewards and recognition programs.