TL;DR

Senior Frontend Engineer (React/TypeScript): Developing and maintaining core ticketing functionalities for a modern customer support platform with an accent on frontend architecture, UX, and collaboration with backend and design teams. Focus on building scalable, production-ready features, migrating from HelpDesk to %hirify_global% App, and ensuring quality and stability.

Location: Hybrid with quarterly onsite work in Wrocław office

Company

%hirify_global% builds customer support software products including LiveChat, ChatBot, HelpDesk, KnowledgeBase, and OpenWidget.

What you will do

Shape frontend architecture and contribute to product decisions
Build and maintain core ticketing functionalities
Ensure quality and stability of the ticketing experience
Collaborate closely with backend and design teams to ship features
Support migration from HelpDesk to %hirify_global% App
Write and maintain unit and integration tests
Cooperate with support to resolve complex customer issues
Ensure production-ready code monitored via Sentry

Requirements

English: B2 level or higher
Location: Hybrid with quarterly onsite presence in Wrocław, Poland
Expertise in React and TypeScript
Strong experience with Redux (redux-saga, redux-toolkit) and TanStack Query
Ability to work independently and collaboratively in product-oriented teams
Experience with modern frontend tooling and testing frameworks

Nice to have

Experience with GCP (Cloud Storage)
Docker knowledge

Culture & Benefits

Hybrid work model with remote flexibility and onsite collaboration
Unlimited paid days off and sick days policy
Outcome-focused environment rather than hours worked
Opportunity to work with multiple %hirify_global% products and teams
Basic benefits like Multisport card, private health care, and home office equipment budget