TL;DR

Order Management Manager (Management): Leading and optimizing the order-to-cash process team to ensure operational excellence and customer satisfaction with an accent on team leadership, KPI-driven performance, and continuous process improvement. Focus on managing escalations, mentoring team members, and aligning cross-functional efforts to standardize operations and resource management during peak periods.

Location: Lehi, Utah, United States (Onsite)

Salary: $79,000 - $119,000 USD annually

Company

%hirify_global% is a leading company reshaping the data storage industry with innovative and reliable storage systems.

What you will do

Lead and inspire a team of Order Processing Specialists to execute the order-to-cash process effectively.
Develop and utilize operational KPIs to track performance and drive accountability.
Act as the main escalation point for order issues, collaborating with internal management.
Mentor and develop team members through coaching on policies and best practices.
Champion continuous improvement and process/system enhancements.
Manage resources and workloads during critical business periods like month-end and quarter-end close.

Requirements

Location: Must be onsite in Lehi, Utah, United States
Minimum 2 years of leadership experience managing teams.
5+ years experience in order management, finance operations, or supply chain functions.
Proficiency with CRM and ERP systems such as Salesforce, Netsuite, or SAP.
Strong communication skills and collaborative approach.
Bachelor's degree or equivalent practical experience in business or supply chain-related field.

Nice to have

Experience in a channel-driven sales organization.
Hands-on experience with Salesforce and Netsuite.

Culture & Benefits

Recognition as a top workplace with focus on innovation and growth.
Supportive environment for professional development and inclusion.
Flexible time off, wellness resources, and company-sponsored team events.
Commitment to diversity, equity, and accessibility including accommodations for disabilities.