TL;DR

Associate Account Manager (SaaS Sales): Retain, expand, and manage SMB and self-service customers by driving renewals and upsells with an accent on customer engagement and product expertise. Focus on collaboration with internal teams, value selling, and ecosystem engagement to maximize customer revenue growth.

Location: Remote within the United States, preferred in Boston, Philadelphia, Indianapolis, Phoenix, or Seattle areas

Company

%hirify_global% is the first and largest Ecosystem Revenue Platform enabling companies to securely share data with partners to drive ecosystem-led growth.

What you will do

Retain customers by ensuring timely contract renewals and helping them realize value from the product.
Identify and pursue expansion opportunities through user adoption and upsell signals.
Collaborate closely with Rev. Ops, Finance, Professional Services, and Sales teams to manage renewals accurately and timely.
Maintain deep product knowledge and communicate its unique value to customers.
Apply value selling techniques and understand customer business impact, including MEDDICC methodology.
Build strong relationships with customer contacts to foster growth opportunities.

Requirements

Must have 1+ years experience in B2B SaaS Sales or Customer Success with proven repeatable success processes.
Strong organizational and process-driven skills with professional written communication.
Proven ability in objection handling.
Must be located in the US or able to work remotely within US time zones.
English proficiency at least B2 level.

Nice to have

Passion for business technology and problem solving.
Team player mindset and coachability.
Experience with ecosystem-led growth or CRM platforms.

Culture & Benefits

Health Care Plan including Medical, Dental & Vision.
Flexible PTO and Parental leave policies.
Stock Option Plan and 401k Plan with match.
Learning & Development budget and wellness stipend.
Remote work options with flexibility.