TL;DR

IT Technician (Game Development): Provide first-line IT support, maintain hardware and software, and assist with service delivery projects in a creative game development environment. Focus on troubleshooting, supporting game-specific applications, and maintaining studio networks and user accounts.

Location: Onsite at Oxford, UK with relocation support

Company

%hirify_global% is an independent game developer and publisher with multiple studios, also involved in film, board games, books, and comics publishing.

What you will do

Provide support for PCs, laptops, peripherals, and game-specific software tools.
Install, configure, and troubleshoot operating systems and development tools.
Maintain studio networks, servers, and storage solutions under senior guidance.
Manage user accounts, permissions, and security in Active Directory and Office 365.
Assist with hardware setup including gaming consoles and test devices.
Support both on-site and remote staff to ensure smooth collaboration.

Requirements

Must have permanent right to work in the UK without visa sponsorship.
Experience in Windows desktop support, especially Windows 11.
Familiarity with Microsoft 365 applications and services.
Strong hardware skills, preferably with Dell devices.
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
Strong troubleshooting, problem-solving, and organizational skills.

Culture & Benefits

22 days holiday plus Christmas closure and bank holidays, increasing with service.
Private medical insurance, dental, vision, and mental health support.
Life assurance, income protection, critical illness cover, and enhanced family leave.
Interest-free, tax-free loans and enhanced pension scheme.
Creative, inclusive, and friendly work environment at Oxford HQ.
Relocation package including moving assistance and temporary accommodation.