TL;DR

Senior Key Account Manager (Fintech): Manage and grow a portfolio of merchant partners in the e-commerce sector, focusing on sales, business development, and data-driven optimization. Focus on building long-term relationships, negotiating deals, and collaborating cross-functionally to maximize revenue and market penetration.

Location: Milan, Italy

Company

%hirify_global% is a fast-moving, tech-driven fintech company focused on Buy Now, Pay Later solutions in Europe.

What you will do

Retain and grow assigned merchant portfolio through sales calls, negotiations, and business reviews.
Provide consultancy to merchants on revenue optimization and marketing leveraging premium products.
Collaborate with sales and marketing teams to support go-live and co-marketing activities.
Use data analysis to identify business opportunities and prepare custom sales presentations.
Create case studies and share best practices to improve sales conversion.
Advocate for merchants internally to improve products and services.

Requirements

Location: Must be based in Milan, Italy
Proficiency in Italian and English is a must
5+ years experience in account management or business consulting, preferably in e-commerce.
Strong sales, negotiation, and business acumen skills.
Willingness to travel up to 30% to merchant locations.
Ability to manage multiple projects and work in a data-driven, structured sales process.

Culture & Benefits

High standards, innovation, ownership, and continuous learning culture.
Fast-moving, tech-driven environment encouraging bold thinking and initiative.
Equal Opportunity Employer supporting diversity in all forms.

Hiring process

Initial chat with Talent Acquisition team.
Interview with VP Growth focusing on attitude and motivation.
Case study to assess hard skills, followed by debrief with Manager and VP Growth.
Final chat with CEO to discuss company values and fit.