TL;DR

Community Manager, Forum (AI): Leading the design, content, and programming of Superhuman's Discourse forum with an accent on building an inclusive and engaging online community space. Focus on curating content, moderating discussions, and collaborating with cross-functional teams to support product development and marketing efforts.

Location: Hybrid (Remote with travel)

Company

Superhuman is an AI productivity platform that integrates with over 1 million applications and websites, empowering users to eliminate busywork.

What you will do

Lead the strategy and management of Superhuman's Discourse forum.
Curate and create content that fosters valuable conversations and knowledge-sharing.
Moderate discussions, ensuring alignment with community guidelines.
Collaborate with Product, Marketing, and Customer Experience teams to leverage community insights.
Integrate the forum into broader campaigns and product launches.

Requirements

4–5 years of experience in online community management or digital engagement.
Hands-on experience with forums or digital communities, preferably in SaaS or AI.
Strong understanding of online community dynamics and content moderation.
Exceptional written communication skills for a diverse audience.
Highly organized and detail-oriented, able to manage multiple projects.