TL;DR

Senior Incident Commander (System Engineering): Lead and coordinate technical incident response across autonomous vehicle platforms, IT infrastructure, and security operations with an accent on command and control during high-severity incidents. Focus on managing multi-disciplinary responses, executive communications, and continuous improvement of incident management capabilities.

Location: San Francisco, California, United States

Salary: $127,000 - $204,000 per year

Company

%hirify_global% develops self-driving technology combining AI, robotics, and rigorous engineering to create safer, more efficient transportation.

What you will do

Lead Incident Command by establishing control over cross-functional technical incidents and orchestrating response efforts.
Manage escalations and ensure stakeholder representation across software, hardware, cybersecurity, network, IT, legal, operations, safety, policy, and communications.
Drive continuous improvement through incident retrospectives, root cause analysis, and tracking follow-ups.
Develop cross-functional partnerships to support real-time incident response and maintain 24/7 coverage.
Deliver executive-level communications on active incidents and strategic insights to leadership and global audiences.

Requirements

Must have 5+ years experience in incident management, crisis response, SRE, NOC/SOC leadership, or military/first-responder operations.
Strong technical acumen across complex systems including autonomous vehicle compute, IT infrastructure, cloud services, NOC, and SOC.
Understanding of monitoring and observability principles in distributed systems.
Ability to remain calm and decisive under pressure coordinating high-stakes incidents.
Experience briefing senior executives clearly and concisely during incidents.
Willingness to participate in a 24/7 on-call rotation as part of global incident response.

Nice to have

Advanced degree in Emergency Management, Computer Science, Business, Operations, Law, or related field.
Experience leading incident response in large-scale tech or regulated industries like autonomous vehicles, maritime, or aviation.
Certifications in incident command frameworks such as FEMA's NIMS/ICS.
Experience with event mapping to enhance incident action planning and stakeholder coordination.

Culture & Benefits

Inclusive work environment valuing diversity and integrity.
Collaborative culture focused on shared success without jerks.
Competitive salary with annual bonus, equity compensation, and benefits.
Opportunities to work on transformative technology in self-driving vehicles.