Strategic Account Manager (FinTech)

TL;DR

Strategic Account Manager (FinTech): Managing and growing relationships with the UK consortium and its member agencies with an accent on building adoption playbooks and leading operational engagement. Focus on driving onboarding, adoption, and commercial expansion with B2B clients.

Company

Rapidly growing international payments company.

What you will do

• Manage and grow the relationship with the UK consortium and its member agencies.
• Build adoption playbooks for large-scale onboarding.
• Lead QBRs and day-to-day engagement with operational contacts.
• Support technology integrations, working with internal product/tech resources as needed.
• Track performance metrics and flag issues or growth opportunities early.
• Act as the voice of the customer to inform future product and process improvements.

Requirements

• Experience in enterprise account management or strategic customer success in SaaS or travel technology environments.
• Commercial acumen: track record in revenue growth, deal structuring, and client expansion.
• Ability to drive onboarding, adoption, and commercial expansion with B2B clients.
• Familiarity with API-based platforms, integrations, and booking/agency system workflows.
• Strong organisational skills to coordinate multi-agency rollouts and program delivery.