TL;DR

Technical Program Manager (Commercial Operations): Drive and deliver critical initiatives connecting digital product development, optical fulfillment, and commercial operations with an accent on cross-team coordination, compliance, and automation. Focus on managing complex projects, stakeholder communication, and ensuring scalable, timely delivery in a global e-commerce environment.

Location: Shanghai, China

Company

%hirify_global% is a global eyewear brand focused on affordable prescription glasses and innovative vision technology.

What you will do

Lead planning, execution, and delivery of Commercial Operations initiatives.
Translate merchandising and customer needs into actionable technical plans.
Coordinate across Engineering, UX, Creative, Lab Operations, and Customer Service teams.
Manage project risks, dependencies, and resources to ensure timely releases.
Partner with Legal/Compliance to ensure adherence to HIPAA, GDPR, and ADA standards.
Drive automation and efficiency initiatives for lab and customer service workflows.

Requirements

Location: Must be based in Shanghai, China
7+ years of Technical Program Management experience or equivalent.
Proven track record in e-commerce, digital product, or consumer tech environments.
Strong technical understanding of web, app, and system integrations.
Excellent communication and stakeholder management skills.
Fluent in English; Mandarin preferred.