TL;DR

Vp Operational Center Of Excellence: Leading %hirify_global%’s shared service center to deliver back-office operational services for fund administration with an accent on operational scalability, efficiency, and cross-functional alignment. Focus on managing multi-country teams, process automation, and ensuring high-quality, timely delivery of client KPIs.

Location: Girona, Spain

Company

%hirify_global% is a digital-native fund operations provider blending human expertise with technology to deliver scalable and transparent fund administration services primarily for European venture capital and private equity funds.

What you will do

Own and execute the Operational Center of Excellence strategy ensuring timely delivery of accounting, payments, AML/KYC, and transfer agency operations.
Drive a performance culture leveraging automation and the %hirify_global% platform to reduce manual effort.
Develop and maintain operational playbooks and workflows aligned with Luxembourg, France, and future geographies.
Coordinate closely with Client Success, Product Enablement, and country heads to align priorities and ensure seamless product delivery.
Lead, mentor, and grow a team of ~30 employees fostering a high-performance and growth-oriented environment.
Implement KPI systems and champion process optimization and AI-driven execution.

Requirements

Location: Must be based in Girona, Spain
10+ years in operations leadership within financial services or fund administration.
Experience managing operational teams of 20+ in multi-country environments.
Strong problem-solving, process design, automation, and platform workflow skills.
Professional proficiency in English (C1 level required).
Entrepreneurial mindset with experience driving cultural transformation and continuous improvement.

Culture & Benefits

Culture that celebrates creativity and innovation with impact opportunities.
Fast-paced, diverse workplace fostering collaboration and learning.
Embrace automation and tech integration in workflows.
Comfortable modern office environment with daily fresh fruit and coffee.
Monthly company afterworks to strengthen team connections.