TL;DR

Sales Engineer: Providing technical expertise throughout the customer journey including demos, trials, and implementations with an accent on error and performance management and SaaS solutions. Focus on developing educational content, driving product adoption, and collaborating cross-functionally to enhance customer success.

Location: Hybrid with in-office anchor days in Singapore

Company

%hirify_global% builds performance and error monitoring tools used by over 100,000 organizations worldwide, including Disney, Microsoft, and Atlassian.

What you will do

Provide technical expertise during customer demos, trials, and implementations
Create best practices and educational content around %hirify_global% products and error/performance management
Conduct workshops to drive customer adoption and maturity
Collaborate with marketing, engineering, customer success, support, and product teams
Represent the customer voice to influence product improvements
Attend conferences and engage with prospects

Requirements

Location: Must be based in Singapore or able to work hybrid with in-office days
3+ years experience as Pre-Sales Engineer, Implementation Consultant, or Software Developer
Experience with mobile app development (native or cross-platform) highly desired
Hands-on programming experience with JavaScript, Java, Swift, Python, Go, .NET, Ruby, Node.js
Excellent communication and presentation skills
Experience with SaaS sales and technical customer interactions

Nice to have

Experience with performance monitoring, Open Telemetry, and code instrumentation
Understanding of sales processes in high transaction environments

Culture & Benefits

Hybrid work model with in-office anchor days for collaboration
Inclusive and diverse work environment
Commitment to accessibility and open-source values