Solution Expert (SaaS)

TL;DR

Solution Expert (SaaS): Onboarding and supporting customers in utilizing the hirify.global platform with an accent on integration and product adoption. Focus on delivering technical expertise, managing client relationships, and enhancing project quality.

Location: Remote (France)

Company

hirify.global enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.

What you will do

• Onboard and support clients in using the hirify.global platform.
• Implement integrations and provide technical expertise.
• Manage a portfolio of clients and ensure product adoption.
• Develop scalable processes for project delivery.
• Conduct platform audits and deliver professional services.

Requirements

• 3 years of professional consulting experience in a customer-facing role.
• Experience with SaaS product deployment, ideally HR-related.
• Strong project management skills.
• Good understanding of APIs and SSO configuration.
• Fluent in French and B2 level English.

Nice to have

• Experience in technical account management.
• Solution-oriented mindset.

Culture & Benefits

• Flexible hours and full remote work possible anywhere in France.
• Work From Home stipend and other benefits.
• Diversity, Equity, and Inclusion initiatives.

Hiring process

• Phone Screen with Talent Acquisition Manager.
• Discovery Meeting with Solution Expert Coach.
• Case Study Meeting with Solution Expert Coach.