TL;DR

Solution Expert (SaaS): Onboarding and supporting customers in utilizing the %hirify_global% platform with an accent on integration and product adoption. Focus on delivering technical expertise, managing client relationships, and enhancing project quality.

Location: Remote (France)

Company

%hirify_global% enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth.

What you will do

Onboard and support clients in using the %hirify_global% platform.
Implement integrations and provide technical expertise.
Manage a portfolio of clients and ensure product adoption.
Develop scalable processes for project delivery.
Conduct platform audits and deliver professional services.

Requirements

3 years of professional consulting experience in a customer-facing role.
Experience with SaaS product deployment, ideally HR-related.
Strong project management skills.
Good understanding of APIs and SSO configuration.
Fluent in French and B2 level English.

Nice to have

Experience in technical account management.
Solution-oriented mindset.

Culture & Benefits

Flexible hours and full remote work possible anywhere in France.
Work From Home stipend and other benefits.
Diversity, Equity, and Inclusion initiatives.

Hiring process

Phone Screen with Talent Acquisition Manager.
Discovery Meeting with Solution Expert Coach.
Case Study Meeting with Solution Expert Coach.