TL;DR

Director Of Enterprise Solutions (AI/Product Management): Leading client-facing AI training program design and execution with an accent on strategic client relationship management, operational innovation, and process automation. Focus on managing complex projects, capacity planning, and evolving AI operational workflows to scale enterprise solutions.

Location: Hybrid, London, United Kingdom

Company

%hirify_global% is an AI operating system company specializing in AI training and scaling, trusted by leading AI model providers and enterprises worldwide.

What you will do

Manage strategic client relationships ensuring service-level agreements, pricing accuracy, and timely issue resolution.
Manage complex projects by aligning work volume forecasts and collaborating with automation teams.
Innovate and iterate on process design to improve AI training frameworks and model quality.
Inspire creativity by identifying and implementing process improvements and efficiency gains.
Own financial and operational business cycles including payroll reconciliation and growth strategy collaboration.

Requirements

At least 7-8 years of operations management experience in client-facing roles.
Proven ability to manage client relationships and deliver exceptional service.
Familiarity or curiosity about AI concepts and fast learning ability.
Intermediate financial modeling and data analysis skills.
Experience in capacity planning and project management.
Excellent verbal and written communication skills.
Ability to work remotely and manage teams without in-person interaction.
Strong strategic thinking and prioritization skills.

Culture & Benefits

Remote work flexibility with a global partner pay model.
Ownership culture with partner equity and profit reinvestment.
Commitment to accessibility and equal opportunity employment.
Fast-paced, innovative environment focused on AI and human ingenuity.