TL;DR

Senior Solutions Integration Engineer: Acting as the primary technical liaison between customers and product development, ensuring successful integrations and driving product improvements with an accent on SDK and API integrations, technical communication, and customer-centric problem solving. Focus on translating customer needs into technical specifications, collaborating with engineering and product teams, and managing integration challenges effectively.

Location: Hybrid in Toronto, ON, Canada

Salary: 120000-165000 CAD per year

Company

%hirify_global% is a leading geolocation, cybersecurity, and anti-fraud technology company trusted globally for regulatory compliance solutions.

What you will do

Serve as the technical point of contact for customers throughout their integration journey.
Analyze integration needs and translate them into technical specifications and user stories.
Collect and prioritize customer feedback to influence the product backlog and roadmap.
Collaborate closely with product management and engineering teams to ensure smooth implementation of integration requests.
Communicate complex technical concepts effectively to diverse audiences.
Provide direct technical support and escalate complex issues as needed.

Requirements

Location: Hybrid work in Toronto, ON, Canada
Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
Experience with SDK integrations for browser and/or mobile applications.
Proven technical role experience with direct customer interaction and problem-solving focus.
Strong understanding of software development lifecycles, API integrations, and technical architecture.
Excellent technical communication and collaboration skills.

Nice to have

Familiarity with agile methodologies and backlog management.
Experience influencing technical decision-making in product development.

Culture & Benefits

Competitive salary with performance-based bonus and equity plans.
Paid vacation, sick days, and extended health benefits.
Generous learning and development allowance with wellness budget.
Commitment to diversity, equity, and inclusion.
Hybrid work model with 3-day in-office policy fostering collaboration and flexibility.
Supportive team culture focused on growth and impact.