TL;DR

Retention Specialist (Marketing): Execute and optimize player retention strategies, engagement campaigns, and churn reduction with an accent on data-driven personalization and player segmentation. Focus on designing targeted marketing campaigns, tracking retention KPIs, and analyzing player behavior to maximize lifetime value.

Location: Remote, worldwide

Company

%hirify_global% is an international technology company specializing in software development for iGaming, fintech, and martech sectors.

What you will do

Execute strategies to retain players, increase engagement, and reduce churn
Tailor retention efforts to various player segments focusing on maximizing lifetime value (LTV)
Monitor and analyze player activity and behavior using data analytics tools
Plan and execute targeted marketing campaigns via email, SMS, and in-game messages
Track campaign performance and retention KPIs, adjusting strategies accordingly
Generate regular reports with insights and recommendations for optimization

Requirements

Strong understanding of customer engagement principles
Analytical skills and responsibility
Excellent communication and teamwork abilities
English proficiency: B2 or higher is a plus

Culture & Benefits

Comprehensive Mental Health Programme
Private insurance depending on contract type
Paid gym memberships
Free online English lessons
Additional day off per calendar year
Referral program rewards
Upskilling opportunities, internal workshops, and participation in professional conferences

Hiring process

Clear and structured hiring process with guidance on preparation
Focus on cultural fit and professional alignment