TL;DR

ServiceNow Service Mapper (Finance): Build and maintain accurate service maps in ServiceNow for critical business applications with an accent on automated and manual mapping methodologies, data quality, and governance. Focus on executing the full service mapping lifecycle, validating CI relationships, and supporting network layer mapping in a hybrid on-premise and cloud environment.

Location: Hybrid in Riverwoods, IL (Remote is NOT an Option)

Pay Rate: $55/HR on W2 Only – NO C2C

Company

%hirify_global% provides staffing services specializing in finance industry roles.

What you will do

Execute end-to-end service mapping lifecycle phases: data gathering, map construction, validation, and operationalization.
Build and maintain service maps for critical business applications including Payment Network/PULSE systems.
Collaborate with network engineering teams to map network dependencies and entry points.
Perform manual mapping for legacy and non-discoverable assets such as mainframes and Oracle databases.
Validate CI relationships and dependencies with application owners and SMEs.
Remediate mapping gaps to ensure CMDB lifecycle alignment and regulatory compliance.
Maintain documentation and audit readiness for mapping processes and validations.

Requirements

Location: Hybrid in Riverwoods, IL (Remote is NOT an Option)
Experience configuring and troubleshooting MID servers, SCCM, JAMF, and AWS Service Graph Connectors.
Proficiency in pattern-based, tag-based, and manual mapping methodologies.
Deep experience with ServiceNow CMDB, Discovery, IRE, and Service Mapping modules.
Ability to perform all service mapping lifecycle phases.
Experience with cloud architecture across AWS, Azure, and GCP.

Nice to have

Knowledge of CI tagging standards and stale CI remediation.
Experience supporting organizational dependency mapping and stakeholder engagement.
Expertise in tag-based mapping for cloud-native and containerized environments.

Culture & Benefits

Visa transfers available.
W2 employment only, no C2C.
Hybrid work setting with mandatory onsite presence.