TL;DR

Product Deployment Supervisor: Leading and growing a team of field technicians to install and support hardware and software products with an accent on product transition, field operations, and technical troubleshooting. Focus on managing product rollout, coaching team members, and solving hardware and installation challenges in diverse environments.

Location: Remote within the United States with priority hubs in Atlanta, Austin, Boston, Chicago, Denver, Los Angeles, New York City, and San Francisco

Salary: $75,000–$90,000 plus overtime and stock options

Company

%hirify_global% is a leading safety technology platform connecting communities, law enforcement, and businesses with hardware and software solutions for crime prevention and security.

What you will do

Own product transition from engineering development to scaled field operations
Lead, coach, and manage a team of field technicians ensuring performance and development
Support field operations including installation, troubleshooting, and maintenance of hardware devices
Collaborate with engineering and field service teams to provide feedback and resolve product issues
Manage team capacity, labor, and project coordination with customers and internal teams
Document and monitor field work status and product rollout progress

Requirements

Must be located in the United States with ability to travel up to 75% of the time
2+ years leading and developing field technician teams
Experience in field work related to construction, security systems, or low voltage wiring
Strong project management and communication skills
Proficiency with IP camera troubleshooting and Android-based device debugging
Must be 21+ years old to rent vehicles for work travel

Nice to have

Experience with drone hardware and FAA Part 107 certification
Technical aptitude for troubleshooting and handyman skills

Culture & Benefits

Flexible PTO and 11 company holidays
Fully paid medical, dental, vision plans with HSA match
12 weeks paid parental leave plus additional recovery time for birthing parents
Family and fertility benefits including adoption and surrogacy support
Mental health support through Spring Health
Remote work stipend and home office setup allowance
Employee resource groups supporting diversity and inclusion