TL;DR

People Technology Specialist (HRIS): Supporting and enhancing core HR systems with an accent on service delivery and stakeholder engagement. Focus on managing Workday configurations, resolving functional issues, and ensuring data integrity.

Location: Onsite in Austin, US

Company

%hirify_global% is a visual workspace for innovation that enables distributed teams to collaborate and create effectively.

What you will do

Act as Tier 2/3 functional support for Workday, resolving issues effectively and independently.
Serve as the primary People Tech support lead for North America, coordinating with global peers for full coverage.
Manage the Jira queue and own day-to-day service operations, ensuring timely, high-quality responses.
Collaborate with internal stakeholders and external vendors to resolve issues and optimize processes.
Lead or support Workday configuration, release testing, documentation, and compliance reviews.
Track and review vendor performance, contributing to SLA monitoring and continuous improvement.

Requirements

5+ years professional experience in HRIS/People Systems, with strong service delivery ownership.
2–3 years of hands-on Workday experience across Core HCM, Absence, Compensation, reporting, and integrations.
Strong analytical and problem-solving skills, with a focus on structured issue resolution.
Experience working with IT service tools such as Jira or similar.
Excellent communication skills; able to engage confidently with cross-functional and global stakeholders.