TL;DR

Research Director (B2B Software): Lead and deliver win-loss research programs for B2B software clients with an accent on program design, delivery, and data-driven insights. Focus on managing client relationships, exceeding interview targets, and providing actionable competitive intelligence.

Location: Hybrid (Canada, Vancouver or Toronto) with flexibility for remote work for the right candidate

Salary: CA$105,000–CA$145,000

Company

%hirify_global% is a product company focused on delivering competitive and market insights to B2B technology companies, including win-loss insights integrated into their All-in-Won platform.

What you will do

Design personalized win, loss, and churn research programs aligned with client objectives.
Conduct detailed buyer and customer interviews to uncover key insights.
Exceed interview targets and deliver ongoing trend analysis and executive presentations.
Collaborate with client success teams to ensure smooth execution and client satisfaction.
Drive client renewal and growth opportunities alongside client success partners.

Requirements

Location: Must be based in or near Vancouver or Toronto, Canada, or be flexible for hybrid work.
Intermediate to senior experience in B2B software, technology research, or consulting.
Strong communication and executive-level presentation skills.
Experience managing multiple client projects with strict deadlines.
Proven track record of exceeding performance targets in research interview delivery.
Technical aptitude with AI tools and data analysis/visualization software.

Nice to have

Experience with AI tools such as ChatGPT, Perplexity, Gemini.
Familiarity with survey creation and reporting tools.

Culture & Benefits

Hybrid work model with 2 days in office per week.
Extended health and dental benefits starting Day 1.
Employee Stock Option Plan participation opportunity.
Flexible time off policy with average 2-4 weeks PTO per year.
Direct access to leadership including CEO.

Hiring process

All interviews conducted via video calls.
Focus on candidate accessibility and accommodations during the process.