TL;DR

Technical Support Engineer: Providing hardware and software support, office infrastructure maintenance, and troubleshooting for global end-users with an accent on desktop and network support in a corporate environment. Focus on managing office infrastructure, endpoint security, and supporting Windows and MacOS systems.

Location: Kuala Lumpur, onsite

Company

%hirify_global% is a leading online travel booking platform in Asia, part of Booking Holdings, with a diverse and innovative tech-driven environment.

What you will do

Support global end-users with hardware and software setup, installation, and troubleshooting.
Manage local office infrastructure and desktop support.
Support office network and ensure endpoint security compliance.
Build laptops and set up workstations.
Maintain and track IT inventory and manage Active Directory users/computers.
Use enterprise systems management tools like Intune, SCCM, and mass deployment solutions.

Requirements

Must be located in Kuala Lumpur for onsite work
0–3 years experience in office and desktop infrastructure support
Diploma or degree in IT, Computer Science, or related field.
Familiarity with Windows and macOS operating systems.
Strong ownership and customer service mindset.
Good communication and teamwork skills.

Nice to have

In-depth Windows/Mac troubleshooting knowledge.
Understanding of TCP/IP networking fundamentals.
Familiarity with Mac OS and Linux operating systems.

Culture & Benefits

Diverse and inclusive work environment.
Focus on innovation and continuous improvement.
Multicultural team with global collaboration.