TL;DR

Customer Service Consultant Benelux (Software): Providing exceptional support to clients of %hirify_global%, a leading software solution for fitness professionals, with an accent on client communication and problem-solving. Focus on connecting with clients, resolving technical issues, and contributing to the company's growth.

Location: Hybrid (Amsterdam, Netherlands)

Company

%hirify_global% is a leading software solution for fitness professionals, serving over 50% of Dutch fitness clubs.

What you will do

Be the voice of %hirify_global%, helping clients with top-notch support
Connect with clients and become their go-to person
Work with Product to solve tech issues and improve the platform
Make a difference every day - your ideas and work truly count

Requirements

Native Dutch and strong English skills
Positive attitude with excellent communication skills
Creative problem solver who handles challenges effectively

Nice to have

Fast learner with a great attitude

Culture & Benefits

Fun and pet-friendly office by the Amsterdam canals
Weekly team lunches, Friday drinks, fun events & company trips
Health & wellness perks – gym budget, discounts & more
Flexibility to work from home or the office

Hiring process

Screening call with Recruitment
1st interview with the Team Lead of Support
2nd interview with the Director of Support & Onboarding