TL;DR

Relationship Manager (Fintech): Managing a portfolio of mid-market accounts in EMEA, driving pipeline growth, securing renewals, and building long-lasting customer relationships with an accent on AI capabilities and consultative selling. Focus on solving customer problems, leading cross-functional teams, and mastering product and AI fluency to drive customer KPIs and long-term value.

Location: Employees are expected to be in the office at least three days per week.

Company

%hirify_global% is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.

What you will do

Drive pipeline and revenue through developing your accounts and outbound efforts.
Secure customer renewals by proactively managing the renewal lifecycle.
Execute a strategic sales process using a data-driven approach.
Act as a consultative partner using value selling and ROI analysis to solve customer problems.
Lead cross-functional account teams to ensure complex deals are closed.
Develop a deep understanding of %hirify_global%'s product suite and articulate how it connects to customer KPIs.

Requirements

5+ years in a B2B SaaS closing role, with a consistent track record of hitting and exceeding quota. Experience in CS, CX, or CRM is a significant advantage.
Demonstrable ability to proactively generate your own pipeline while effectively managing your overall book of business.
Strong business acumen with experience in value-based selling, ROI articulation, and effective negotiation.
A commitment to autonomously learning about AI and technical concepts.
The ability to lead and collaborate with internal teams.
Exceptional written and verbal communication skills.

Nice to have

Practical experience in Value Selling, Command of the Message, and/or MEDDPICC is a strong advantage.
Additional European languages are an advantage.

Culture & Benefits

Competitive salary and equity in a fast-growing start-up.
Lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
Regular compensation reviews.
Pension scheme & match up to 4%.
Comprehensive health and dental insurance for you and your dependents.

Relationship Manager, Midmarket - French Speaking (Fintech)