TL;DR

Implementation Consultant: Coordinating end-to-end deployment process for new clients with an accent on managing equipment preparation to final installation and providing hands-on training. Focus on ensure a smooth and successful adoption of the %hirify_global% solution and mentoring junior team members.

What you will do

Coordinate the end-to-end deployment process for new clients.
Configure, install, and set up %hirify_global% and Kiosk solutions, providing hands-on training.
Serve as the main point of contact for clients throughout the onboarding phase.
Collaborate cross-functionally with Sales, Product, and Customer Care teams.
Collect and deliver crucial client feedback to technical and product teams.
Mentor junior team members by acting as a technical reference and leading training sessions.

Requirements

2 years in a client-facing role such as customer onboarding, implementation, or technical project management, with experience managing SMB clients.
A proactive and resourceful problem-solving mindset.
Exceptional communication and interpersonal skills.
Professional fluency in both French and English.
Natural leadership abilities and a strong team-player mentality.
A deep sense of empathy and a client-first orientation.
Previous experience in a fast-paced, tech-driven environment; knowledge of the Foodtech or SaaS industry is a significant plus.

Culture & Benefits

Dedicated learning budget to help you expand your skills and knowledge.
Contribute to tackling some of the most significant challenges in the global tech industry.
Immerse yourself in a culture where innovation isn't just a buzzword.
Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.
Join a rapidly scaling SaaS unicorn at the forefront of the order management industry.
Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market.