TL;DR

Partner Success Manager (EdTech): Driving partner satisfaction and retention for educational institutions using our platform with an accent on strategic support and relationship management. Focus on empowering schools to maximize their investment and achieve measurable success.

Location: This is a remote-first role based in the U.S.

Company

%hirify_global% is the world's leading fundraising platform for non-profit educational institutions.

What you will do

Empower schools to be great, self-sufficient technical users of our platform.
Provide strategic support and direction to help schools see undeniable return on investment (ROI).
Encourage account expansion and additional investment in %hirify_global% solutions.
Serve as the main point of contact for a portfolio of partner schools, developing deep relationships across stakeholders.
Drive adoption and ensure optimal utilization of platform features and best practices.
Collaborate with Sales, Product, and Engineering teams to advocate for partner needs.

Requirements

Experience in a customer-facing, consultative role such as customer success, account management, fundraising, or edtech support.
Knowledge of the fundraising landscape in education (higher ed or K–12).
Excellent communication skills.
Detail-oriented with strong organizational and time-management skills.
Adaptable and resilient in a fast-paced environment.
Competitive spirit and hunger to deliver ambitious results.