Senior Product Manager (AI)

TL;DR

Senior Product Manager (AI): Defining and driving the evolution of key services powering the hirify.global Business AI platform with an accent on secure, scalable, and consistent development across enterprise applications. Focus on platform-wide capabilities such as identity and access management, multi-tenancy, configuration management, and cost attribution.

Location: India - Bangalore

Company

hirify.global is building the defining Enterprise AI and automation platform to propel the planet’s most engaging customer and employee experiences.

What you will do

• Define the strategy, roadmap, and product requirements for foundational platform services used across hirify.global’s AI product suite.
• Lead the definition of services including authentication & authorization (IAM), multi-tenancy & tenant management, configuration & secrets management, cost attribution & metering, data services infrastructure, and AI services infrastructure.
• Collaborate with design and engineering teams to deliver UI components that support platform administration, user onboarding, and service configuration across products.
• Ensure foundational services meet non-functional goals such as scalability, security, and availability.
• Work closely with cross-functional teams including Engineering, UX Design, InfoSec, Customer Success, and Support to drive successful implementation and adoption.
• Define and track platform KPIs, such as uptime, adoption rate, performance SLAs, and developer satisfaction.

Requirements

• 7–10+ years of experience in product management, particularly in platforms, shared services, or enterprise software.
• Proven track record of defining foundational services in a SaaS environment (e.g., IAM, configuration, metering, data APIs).
• Experience working with cross-functional teams including UX, front-end and back-end engineering, security, and customer-facing functions.
• Ability to shape and contribute to UI/UX experiences that support critical platform functions (e.g., admin consoles, onboarding modules).
• Deep understanding of non-functional requirements and their impact on product design.
• Strong communication and stakeholder management skills across technical and business domains.

Nice to have

• Experience managing internal platforms used by multiple product or application teams.
• Understanding of enterprise compliance and security frameworks (e.g., SOC 2, ISO 27001, HIPAA).
• Experience defining or implementing cost attribution, telemetry, or usage-based metering systems.
• Prior experience with conversational AI or enterprise AI platforms is a plus.

Culture & Benefits

• hirify.global is an equal opportunity employer committed to diversity in the workplace.