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обновлено 8 месяцев назад

Senior Sales Engineer (AI)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
India
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR

Senior Sales Engineer (AI): Driving enterprise opportunities by developing Business AI applications based on the hirify.global Business AI platform, focusing on mapping customer pain points in contact centers to AI-powered solutions. Focus on delivering compelling technical presentations and translating business requirements into AI solution architectures.

Location: Ability to travel across India/APAC for client engagements.

Company

hirify.global is one of the largest B2B AI-native companies that drives business outcomes across multiple industry verticals and enables the largest global deployments.

What you will do

  • Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunities.
  • Understand customer pain points in contact centers and map them to AI-powered solutions.
  • Deliver compelling technical presentations, demos showcasing GenAI, Agentic AI, RAG, and LLM-based solutions.
  • Translate business requirements into AI solution architectures, collaborating with product and engineering teams.
  • Respond to RFPs/RFIs with detailed technical responses and solution designs.
  • Advise clients on AI adoption strategies and integration with Contact Centre platforms.

Requirements

  • 6+ years of experience in Contact Centre, pre-sales, solution engineering, or technical consulting.
  • Hands-on understanding of AI concepts: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Agentic AI Applications, conversational AI platforms.
  • Prior experience working with or selling to Contact Centre/CCaaS solutions (Genesys, Avaya, Five9, NICE, Amazon Connect, etc.).
  • Strong ability to explain technical concepts to both technical and non-technical stakeholders.
  • Proven track record supporting enterprise sales cycles and closing large deals.
  • Fluency in English (written and spoken).

Nice to have

  • Must have 7 or more years of related experience in the contact centre domain, preferably with contact centre related operational and/or technical experience.
  • Preference will be given to ones having experience in Conversational AI space.
  • Must have project management and/or business consulting experience in the contact centre industry.
  • Experience in managing large and strategic accounts.

Culture & Benefits

  • hirify.global is an equal opportunity employer committed to diversity in the workplace.

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