TL;DR

Technical Account Manager (AI): Supporting strategic clients using the %hirify_global% AI platform with an accent on project milestones, technical information, and platform usage best practices. Focus on integrating the product into client systems, troubleshooting technical challenges, and advising on long-term technical strategy.

Location: Hybrid

Company

%hirify_global% is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents.

What you will do

Collaborate with customers and internal teams to identify priorities and develop engagement plans.
Manage project milestones, contribute to deliverables, and proactively mitigate issues and risks.
Serve as a central point for client technical information and contribute to account strategy.
Provide guidance and hands-on support for %hirify_global% platform architecture, deployment, operations, and security.
Assist clients in integrating the product into their systems and troubleshoot technical challenges.
Advise client tech leaders on complementary technologies and long-term technical strategy.

Requirements

7+ years of experience in a customer-facing technical role.
Strong communication and client relationship skills.
Proficiency in Linux system administration, including networking.
Experience with identity and access management tools.
Hands-on experience with cloud platforms (AWS, Azure, GCP).
Hands-on experience with the Kubernetes ecosystem.

Nice to have

Experience with Python.
Data Science knowledge.
Basic knowledge of Java.
Familiarity with ML-Ops practices and tools.

Culture & Benefits

Be part of a journey to shape the ever-evolving world of AI.
Work in a company that values innovation, collaboration, and your personal growth.
Be part of an equal opportunity employer.

Hiring process

Initial call with a member of our Technical Recruiting team
Video call with the TAM Hiring Manager
Technical Assessment to show your skills (Home Test)
Debrief of your Tech Assessment with TAM Team members