TL;DR

Senior Network Operations Manager (Medtech): Leading and enhancing provider network operations for Specialty Care teams, ensuring high standards in provider vetting. Focus on workflow optimization, efficiency improvements, and capacity planning to support timely access to care.

Location: This is a full time, remote position. Occasional travel may be required for in-person team events.

Salary: $110,000 - $142,500

Company

%hirify_global% is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

What you will do

Build and maintain an internal provider vetting framework in partnership with Provider Operations and Clinical teams.
Define and document vetting criteria and workflows, integrating feedback loops from internal stakeholders and clinical partners.
Manage and execute the provider vetting process across multiple specialties, ensuring a consistent, high-quality standard for all Specialty Care providers.
Collaborate with internal Clinical teams to design and document SOPs for providers.
Identify opportunities to support referrals through AI-based tools or workflow automation, improving efficiency and consistency.
Forecast provider network needs based on referral volume and member demand.

Requirements

6+ years of experience in operations, provider or network management, consulting, or healthcare delivery systems
4+ years working in healthcare, preferably in a provider network, payor operations, healthcare administration or clinical coordination setting
Demonstrated ability to build and optimize processes in cross-functional, high-complexity environments
Strong project management and documentation skills; able to bring clarity across multiple stakeholders
Analytical mindset; comfortable working with data to evaluate provider quality, forecast demand (including capacity planning), and drive operational efficiency
Strong written and verbal communication skills; able to synthesize complexity for diverse teams

Culture & Benefits

Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning.
A yearly allotment of no cost visits to the %hirify_global% network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
Access to fertility care support and reimbursement for related fertility expenses.
Up to $1,000 Professional Development Reimbursement a year.