TL;DR

Business Systems Analyst (Fintech): Partnering with Sales, Marketing, Customer Success, and Support to design and optimize technology and processes powering the go-to-market motion with an accent on translating complex challenges into actionable requirements and scalable solutions. Focus on improving the full customer journey, identifying inefficiencies, and ensuring systems align with business strategy.

Location: Offices in New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, Dubai, and Geneva.

Company

%hirify_global% is a global technology and data company that helps investment professionals provide informed, precise guidance for their clients.

What you will do

Map, analyze, and improve end-to-end business processes across Sales, Marketing, Client Success, and Support.
Collaborate with stakeholders to gather and prioritize business requirements and translate into clear user stories.
Leverage Salesforce experience to design scalable solutions and understand integration points across systems.
Analyze Salesforce and related GTM data to uncover trends, measure performance, and deliver actionable recommendations.
Partner with Sales Ops, Marketing Ops, and Client Success Ops to ensure GTM system design drives alignment and business outcomes.
Contribute to cross-functional initiatives, ensuring projects are delivered on time and within scope.

Requirements

5+ years as a Business Analyst or in a similar role supporting GTM organizations. Experience in financial services, investment technology, or enterprise SaaS strongly preferred.
Proven hands-on experience with Salesforce administration/configuration and deep knowledge of Sales Cloud and Service Cloud.
Exposure to complementary GTM applications such as CPQ, CLM, FinancialForce, DocuSign, Ironclad, Marketo, NetSuite, or equivalent.
Strong business process mapping skills with a track record of driving measurable improvements.
Excellent ability to translate between business and technical stakeholders; skilled in documentation and presentation.
Bachelor’s degree in Business, IT, Finance, or related field, or equivalent experience.

Nice to have

Salesforce Administrator, CPQ, Service Cloud, or Experience Cloud certifications.
SAFe Certification, PMI-ACP, or equivalent Agile-based certification.
Business Analyst certifications (IIBA, ECBA, CCBA, or PMI-PBA).

Culture & Benefits

Act Like an Owner - Think and operate with intention, purpose and care.
Build Together - Collaborate to unlock the best solutions.
Champion Our Clients - Exceed client expectations.
Drive Innovation - Be bold and unconstrained in problem solving.
Embrace Learning - Engage our community to broaden our perspective.