TL;DR

Business Systems Analyst (Fintech): Partnering with Sales, Marketing, Customer Success, and Support to design and optimize technology and processes. Focus on translating complex challenges into actionable requirements and scalable solutions, enhancing the customer journey from initial contact to renewal.

Location: %hirify_global% embraces a global flexible workforce model with offices in New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, Dubai, and Geneva.

Salary: $115,000 - $173,000 + bonus + equity + benefits.

Company

%hirify_global% is a global technology and data company that helps investment professionals provide informed guidance for their clients.

What you will do

Map, analyze, and improve end-to-end business processes across Sales, Marketing, Client Success, and Support.
Collaborate with stakeholders to gather and prioritize business requirements and translate them into user stories and functional specifications.
Design scalable solutions using Salesforce and related GTM applications, ensuring integration across systems.
Analyze Salesforce and related GTM data to uncover trends, measure performance, and deliver actionable recommendations.
Partner with Sales Ops, Marketing Ops, and Client Success Ops to ensure GTM system design drives alignment and business outcomes.
Contribute to cross-functional initiatives, ensuring projects are delivered on time, on scope, and with measurable business impact.

Requirements

5+ years as a Business Analyst or in a similar role supporting GTM organizations; experience in financial services, investment technology, or enterprise SaaS preferred.
Proven experience with Salesforce administration/configuration and knowledge of Sales Cloud and Service Cloud.
Exposure to GTM applications such as CPQ, CLM, FinancialForce, DocuSign, Ironclad, Marketo, or NetSuite.
Strong business process mapping skills with a track record of driving measurable improvements.
Excellent ability to translate between business and technical stakeholders; skilled in documentation and presentation.
Bachelor’s degree in Business, IT, Finance, or a related field, or equivalent experience.

Nice to have

Salesforce Administrator, CPQ, Service Cloud, or Experience Cloud certifications
SAFe Certification, PMI-ACP, or equivalent Agile-based certification
Business Analyst certifications (IIBA, ECBA, CCBA, or PMI-PBA)

Culture & Benefits

%hirify_global% is proud to be an equal opportunity employer, bringing together diverse ideas, experiences, skill sets, perspectives, backgrounds, and identities to drive innovative solutions.
Promotes a welcoming environment where inclusion and belonging are held as a shared responsibility.
Provides reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.