TL;DR

Sales Administrator: Managing renewals, sales processes, and administrative support for the region with an accent on timely and accurate execution of renewal contracts. Focus on customer relationships, quote preparation, and compliance with internal policies.

Location: Office-based working environment, work from our office three or more days per week.

Company

%hirify_global% helps organizations understand the underground, giving the confidence to make better decisions faster.

What you will do

Support renewal opportunities including customer engagement, quote preparation, and contract updates.
Manage the renewal process by addressing potential obstacles and facilitating discussions.
Perform ad-hoc administrative tasks and data analysis for the region.
Verify all renewal quotes are accurate and compliant with customer requirements and internal policies.
Close renewals and pass to the licensing team with accurate and up-to-date information.
Work closely with stakeholders in Finance, Commercial, Legal, and Product teams to optimize processes and workflows.

Requirements

Fluent Portuguese, English and proficient in Spanish.
Minimum of 5 years of experience in sales support or administration.
Experience with data analytics and data structure.
Experience working and liaising with customers.
Strong understanding of SaaS business models and customer lifecycle management.
Proficiency in using Customer Relationship Management (CRM) software such as Salesforce.
Expertise in using Microsoft Excel and Power BI.
Excellent verbal and written communication skills.

Culture & Benefits

Pioneering positive change in how organizations work with the underground.
Collaborative environment with enthusiasm for what you do.
Authentic selves at work with a global impact.
Expect great benefits that are unique to each %hirify_global% location.