TL;DR

Strategy & Operations Principal, Partner Operations: Manage an intermodal transit service and on-site daily operations for %hirify_global%'s partner, providing creative solutions for scheduling and operational issues. Focus on fostering relationships with driver partners, customers, and community leaders, while improving operational processes and maximizing customer satisfaction.

Location: Must be based locally in either of the following locations: Seattle, Los Angeles, San Francisco

Salary: $130,000 - $165,000 per year

Company

%hirify_global% builds technology that changes the way the world moves by creating modern and efficient public transportation systems.

What you will do

Manage on-site daily operations of %hirify_global%’s service on behalf of partner.
Prioritize operational issues, providing creative solutions for scheduling a round-the-clock team.
Manage and mentor the on-site team of dispatchers and shift managers.
Develop relationships with driver partners, customers, community leaders, and local organizations.
Prepare reports and analyze data to improve operational processes and maximize efficiency and customer satisfaction.
Lead, coach, and develop an engaged team of drivers, fostering a collaborative and energetic environment.

Requirements

Experienced operator, with at least 6 - 10 years of experience and hold a Bachelor's degree
Local to any of the locations listed above
Independent self-starter who thrives in fast-paced environments and feels comfortable with a high level of responsibility.
Savvy and tactful communicator who intuitively finds the right tone in every situation.
Experienced leader with a proven track record of managing teams and developing people.
Effective at managing multiple tasks simultaneously; able to delegate, prioritize, and take responsibility.

Culture & Benefits

Generous and comprehensive benefits package, including free medical plans and 401K matching.