TL;DR

Software Engineer, Full Stack (Tooling): Building internal tooling to power operations and support customers with an accent on rapid experimentation and iteration. Focus on streamlining troubleshooting workflows and developing systems that help teams uncover root causes faster.

Location: Remote (US/Canada)

Salary: $160K – $180K

Company

%hirify_global% is the Agentic Marketing Platform for B2B companies.

What you will do

Partner with Customer Success, Support, and Product teams to build innovative tools that help teams quickly diagnose and resolve customer issues.
Create problem-solving systems that transform how teams identify root causes and implement solutions at scale.
Own the end-to-end delivery of problem-solving features - from understanding pain points and bottlenecks to coding, testing, and deployment.
Become a technical resource for escalated customer issues, using engineering skills to uncover root causes and build solutions.
Help scale support infrastructure to handle increasing complexity while maintaining high customer satisfaction standards.

Requirements

2+ years experience in Full Stack software development.
Experience with programming languages such as Ruby on Rails, JavaScript, Python, or similar technologies.
Understanding of object-oriented programming concepts and basic system architecture.
Experience using LLMs (e.g., GPT, Claude, Gemini) programmatically for developing applications is a plus.
Experience working with SQL and relational databases (PostgreSQL preferred).
Solid software engineering practices, including coding, testing, code reviews, and documentation.

Culture & Benefits

Work as a team, win as a team.
Prioritize the customer above everything else.
Fast-paced innovation is the name of the game.
Committed to bringing together individuals from different backgrounds and perspectives.