TL;DR

Senior Technical Program Manager (AI): Owns the execution of high-impact, cross-functional initiatives spanning Engineering, Product, Sales, Support, Compliance, and Technical Customer Success (TCSMs) with an accent on smooth delivery of AI solutions from scope definition to launch. Focus on driving alignment across technical teams, client stakeholders, and compliance standards, ensuring programs are delivered with speed, safety, and customer delight.

Location: India (Hybrid – Bangalore)

Company

%hirify_global% is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions.

What you will do

Own end-to-end program execution, including customer-facing AI/IVA solution implementations across multiple products and phases.
Collaborate with Product on roadmap alignment, partner with Sales & TCSMs on adoption, coordinate with Support & Compliance to ensure secure and compliant delivery.
Act as a bridge between customer stakeholders and internal teams; manage expectations, alignment, and communication plans.
Drive technical projects through architecture reviews, sprint planning, milestone tracking, and post-launch retrospectives.
Oversee approved actions and workarounds to mitigate risks; ensure adherence to security, PII protection, and audit requirements.

Requirements

7–10 years of program management experience, with a strong technical background (engineering, architecture, or development).
Proven experience managing end-to-end delivery of at least 3 complex, multi-phase projects.
Familiarity with AI and enterprise platforms; experience in the banking/fintech domain preferred.
Strong understanding of engineering processes (Agile, DevOps, SDLC) and ability to engage deeply with Product Managers and Engineers on technical challenges.
Demonstrated success working with offshore and global teams in distributed setups.
Strong communication skills, with the ability to engage executives, customers, and engineers effectively.

Culture & Benefits

Remote-First Policy – flexibility to work across geographies.
Comprehensive Insurance Coverage – health and wellness benefits.
Career Impact – opportunity to shape foundational programs in a rapidly scaling AI company.
High Growth – join a top-100 fastest-growing Fintech in Silicon Valley, working with global AI and enterprise leaders.