TL;DR

Customer Solutions Architect (SaaS): Helping customers maximize their dbt Cloud deployment through technical discussions, demos, and workshops with an accent on customer satisfaction and product adoption. Focus on managing relationships, identifying expansion opportunities, and acting as the voice of the customer in product discussions.

Location: Dublin, Hybrid. Must speak French.

Company

%hirify_global% is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights.

What you will do

Manage a portfolio of Enterprise and Commercial customers, monitoring account health and product utilization.
Build and maintain strong relationships with key technical stakeholders to understand their analytics needs.
Educate customers on new and existing products to increase value from dbt Cloud.
Collaborate with Sales Directors and Solutions Architects to provide strategic input on customer lifecycle.
Act as the voice of the customer in product discussions and participate in cross-functional activities.
Create and deliver external content through live events and tutorials.

Requirements

2+ years of experience in a post-sales role or as a data practitioner.
Solid technical background with understanding of data warehousing architectures and SQL proficiency.
Comfort presenting to various stakeholders in an externally facing role.
Ability to operate in a fast-paced environment and think on your feet.
Willingness to travel for relationship building.
Fluency in French and German.

Nice to have

dbt certification or prior dbt experience.
Basic python competency and advanced SQL knowledge.
Experience with managing data infrastructure and APIs.

Culture & Benefits

Unlimited vacation time with a culture that encourages time off.
Pension Plan and comprehensive healthcare coverage.
Generous paid parental leave.
Flexible stipends for health, home office setup, and learning.

Hiring process

Interview with Talent Acquisition Partner.
Interview with Hiring Manager.
Follow-up task and review call.
Team interview round.