TL;DR

Tools & Process Technical Lead: Overseeing the administration and enhancement of development tools, with a focus on JIRA Cloud Administration to improve workflows and team productivity. Focus on customizing development tools, ensuring optimal functionality, and supporting a dynamic Product Development environment.

Location: Hybrid office environment

Company

%hirify_global% is a company focused on placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform.

What you will do

Strategically manage tools and processes to support product development objectives.
Design, implement, and manage configurations for development tools, including workflows and permissions.
Monitor and fine-tune tool and system performance for optimal functionality.
Manage user access and permissions to maintain data integrity and security.
Establish and document standard operating procedures for tool usage.
Facilitate expert-level support, including training sessions, to ensure effective tool utilization.

Requirements

Extensive experience in development tools administration, with expertise in custom configuration and integration of Atlassian tools.
Leadership experience in managing tools and processes within a product development organization.
Strong knowledge of the software development lifecycle (SDLC) and Agile methodologies.
Experience working with AI tools, AWS, Databricks, Power BI, JIRA Align, Jenkins, and Test Rails.
Excellent skills in relationship-building, problem-solving, and communication.
Bachelor's degree in Computer Science or Engineering.

Culture & Benefits

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution (US).
401(k) with a matching contribution (US).
Generous Paid Time Off and Paid Parental Leave programs (US).
Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees (India).
Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk (India).

Tools And Process Technical Leader