TL;DR

Support Specialist (Banking): Assisting clients with account activation and service inquiries in an online banking environment with an accent on customer interaction and problem resolution. Focus on effective communication and understanding client needs.

Location: Must reside in Taganrog

Salary: From 74,000 ₽

Компания

IT company creating an online bank and over 60 services for entrepreneurs and businesses.

What you will do

Meet clients to assist with account activation and answer questions.
Provide support via chat when not meeting clients.
Participate in a structured training program to learn about services.

Requirements

Must reside in Taganrog.
Experience working with people.
Ability to communicate complex information clearly.
Self-organized and able to work independently.

Nice to have

Experience in customer service or banking.

Culture & Benefits

Official salary and flexible schedule.
Remote work with client meetings.
Freedom to make decisions and solve client issues independently.
Comprehensive training and support from mentors.
Access to 500+ free courses for professional development.