TL;DR

Partner Success Director (Healthcare): Ensuring satisfaction, adoption, and expansion of solutions within enterprise healthcare accounts with an accent on building strong relationships and driving product utilization. Focus on collaborating with clinicians and stakeholders to enhance productivity and address challenges in healthcare delivery.

Location: Remote (United States)

Compensation: $135.4K - $159.3K

Company

%hirify_global% is an AI-powered platform focused on improving healthcare delivery through enhanced clinical documentation and patient-clinician interactions.

What you will do

Build and maintain relationships with clinicians and healthcare professionals.
Provide product training and onboarding support to ensure optimal utilization.
Collaborate with sales to identify expansion opportunities with existing customers.
Support clinician users and advocate for their needs internally.
Contribute to the development of partner success resources.

Requirements

5+ years of experience in customer/partner success roles, preferably in healthcare.
Strong understanding of the healthcare ecosystem and enterprise health systems.
Excellent communication and interpersonal skills.
Technical aptitude to understand complex software solutions.
Ability to manage multiple client relationships simultaneously.