TL;DR

System Administrator (IT Support): Providing hands-on technical support to employees and troubleshooting hardware, software, and network issues with an accent on ensuring smooth day-to-day operations. Focus on maintaining and optimizing computer systems, resolving technical issues, and training users.

Location: Onsite in Yerevan

Company

%hirify_global% is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.

What you will do

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Respond to queries in Jira, in person, via corporate messenger, or over the phone.
Write training manuals and documentation.
Train computer users on system use and best practices.
Maintain daily performance of computer systems.
Resolve technical issues related to LAN, WAN, and other network systems.

Requirements

At least 3 years of experience working in a system administration, help desk or IT support environment.
Ability to diagnose and resolve basic technical issues.
Excellent oral communication skills.

Nice to have

Experience with MDM systems for Apple devices.
Familiarity with Mikrotik and Ubiquiti network hardware.
Experience with CCTV systems.

Culture & Benefits

Opportunity for career progress in a fast growing European company.
Private Health Insurance.
24 days of paid holidays.