Senior Business Analyst (eCommerce)

Location: Katowice or Poznań, Poland; hybrid or remote working available. Full-time position located in Poland; office teams work an average of four days per week. Availability until 18:00 PL is required, and client-site work may be needed.

Salary: 150–200 PLN net per hour for B2B cooperation; the posting also lists a Poland pay range of 150–200 PLN.

Company

hirify.global is a global creative company within WPP, delivering brand experience, customer experience, commerce, business transformation, marketing modernization, engineering, platforms, and consulting solutions across more than 55 markets.

What you will do

• Gather and document requirements, review customer documentation, and translate business needs into user stories and acceptance criteria.
• Plan and facilitate workshops, present solution proposals, and manage client and internal stakeholder relationships.
• Identify and assess technically and commercially suitable solutions, analyze business systems, and recommend efficiencies.
• Manage and support other business analysts and guide scrum or delivery teams through go-live.
• Collaborate with developers, testers, end users, project managers, and programme managers on estimates, delivery, training, and customer satisfaction.
• Escalate business-critical situations, manage internal and external problems, and support delivery against deadlines.

Requirements

• Senior Business Analyst experience on large ecommerce or digital experience projects.
• Supplier-side experience managing client stakeholders and third parties.
• Experience planning and running large workshops with senior client stakeholders.
• Experience with Agile software delivery, business process mapping and engineering, and analysis and design of package integrations and bespoke systems.
• Experience producing high-quality user stories and acceptance criteria.
• Retail or brand experience, strong commercial awareness, and business acumen.
• Strong communication, interpersonal, influencing, presentation, problem-solving, time-management, organizational, and attention-to-detail skills.
• Ability to work independently to an agreed action plan, collaborate effectively, learn quickly, challenge existing approaches, and support other analysts.
• Willingness to work in a fast-paced environment, at client locations when needed, and on solutions for online shopper experiences across products, services, sectors, devices, and channels.

Nice to have

• Scrum Master qualification.
• Certified Scrum Product Owner qualification.
• Experience with multiple ecommerce or digital experience platforms.

Culture & Benefits

• Career development, skills growth, professional development, and training opportunities.
• Culture centered on Heart, Brains, and Courage, with emphasis on empathy, innovation, collaboration, experimentation, and bold solutions.
• Flexible working arrangements, including hybrid and remote options where applicable.
• Typical benefits may include private medical care and other agency-specific benefits.
• Selection is conducted in English, and the CV must be submitted in English.

Hiring process

• Submit an English CV through the application process.
• AI may be used exclusively for secure, objective interview note-taking; candidates may request a transcript or opt out without affecting the interview outcome.