Building Tech (Subs)

Location: Fully remote, based in the United Kingdom

Company

hirify.global provides claims management services, supporting insurers and customers through complex property claims.

What you will do

• Manage subsidence claims through mitigation, repair, and final settlement.
• Communicate with customers, contractors, and insurer clients by telephone, email, and in writing.
• Produce technical reports, manage daily tasks, and update claim information in the relevant IT system.
• Coordinate vegetation removal, drain repairs, panel contractors, repair schedules, and costs.
• Create and update building repair scopes, assess contractor estimates, and negotiate cash settlements.
• Settle claims under delegated authority while following company procedures and Treating Customer Fairly principles.

Requirements

• Previous subsidence or buildings insurance claims experience, or 5+ years of extensive trade experience, or graduate building surveyor status.
• Knowledge and understanding of subsidence in relation to insurance claims, technical building claims, and claims handling.
• Strong communication, organisation, telephone, customer service, and written and verbal communication skills.
• Computer literacy and minimum GCSE English grade C or equivalent.
• Ability to work in a fast-paced, target-driven environment and organise an independent workload.
• Positive, flexible, adaptive, and self-motivated team-player attitude.
• Attention to detail with the ability to assess problems, resolve issues, and find solutions.

Culture & Benefits

• Permanent full-time employment with flexible working.
• Professional development through leadership training, funded professional qualifications, the hirify.global Innovation Lab, and learning opportunities.
• 5% employee and 5% employer pension contributions, life assurance at four times salary, and the hirify.global Incentive Plan.
• 25 days of holiday, increasing to 26 days after five years and 27 days after ten years, plus enhanced family leave.
• Employee assistance programme, wellbeing support, retailer discounts, and flexible benefits including holiday purchase, health cash plan, and dental plan.
• Additional benefits include cycle-to-work and lease-car salary-sacrifice schemes, charity programmes, employee resource groups, and volunteering opportunities.