Head of Supply (Couriers)

Location: United Arab Emirates; hybrid workplace

Company

hirify.global operates a global mobility and delivery platform serving millions of people across 47 countries.

What you will do

• Own global supply strategy and marketplace health across markets, zones, and time periods.
• Lead the end-to-end courier acquisition funnel, including channel strategy, activation, experimentation, and local execution.
• Define courier positioning, supply marketing, retention communications, and performance improvement initiatives.
• Own acquisition, incentive, referral, and supply marketing budgets, including CAC, payback, ROI, and incremental impact frameworks.
• Represent supply needs in product roadmaps and lead scalable solutions for fleet models, fulfilment, courier tools, and marketplace mechanics.
• Run global operating reviews, analytics, forecasting, scorecards, and cross-functional planning with country teams and Product, Marketing, Finance, Legal, GR, Commercial, and Operations.

Requirements

• 7+ years of experience in marketplace operations, supply growth, or platform scale.
• Proven ownership of acquisition budgets of $1M+ annually.
• Experience leading multi-country or global teams of 8+ people.
• Track record of improving CAC and supply retention simultaneously.
• Advanced English proficiency.
• Ability to manage current marketplace performance while redesigning operating models for future scalability across execution, economics, strategy, product, and transformation.

Nice to have

• Background in on-demand logistics, ride-hailing, or food delivery.

Culture & Benefits

• Mentoring, career consulting, and learning programs.
• International collaboration and participation in the Global Talent Exchange Program.
• Company-wide challenges, awards, sports activities, and employee-led social impact and volunteering projects.
• Open, initiative-driven environment with opportunities to develop professionally and improve language skills through co-financed courses and speaking clubs.
• Final benefits may vary depending on the location.