Experienced Customer Engineer (Semiconductor Manufacturing)

Location: Dresden, Germany

Company

hirify.global is a semiconductor manufacturer producing power-efficient, high-performance solutions for high-growth markets, including AI.

What you will do

• Serve as the technical conduit for customer programs from customer prototyping and new product introduction through product end-of-life.
• Act as the primary engineering communication channel between customers and Fab 1, aligning internal messaging before external communication.
• Coordinate with Production Control, Planning, and Product Integration to track internal dates, wafers, sites, OSATs, and on-time delivery metrics.
• Run customer meetings, align action items, and follow up on commitments.
• Own customer-project issues through resolution by involving the required departments.
• Work with Account Managers, Field Application Engineering, sales teams, and customers to support program success, revenue goals, and customer satisfaction.

Requirements

• Four-year technical, Bachelor’s, or Master’s degree in science, mathematics, engineering, or semiconductor manufacturing.
• Extensive experience in manufacturing or a customer-facing engineering role.
• Demonstrated success leading cross-functional collaboration, aligning diverse engineering teams, and influencing stakeholders at multiple levels.
• Strong organizational skills with a focus on efficiency and accuracy.
• Excellent interpersonal skills and the ability to build positive working relationships.
• Ability to manage multiple tasks and prioritize activities under pressure.
• Fluent written and verbal English at C1 level.

Culture & Benefits

• Open-ended full-time position to be filled as soon as possible.
• Compensation includes a 13th-month salary and bonus payments.
• Relocation assistance to Dresden is provided.
• Flexible working-time arrangements include family-friendly part-time models, trust-based flextime, and salary conversion into free time.
• Development support includes internal qualifications, external education opportunities, and career stages across the engineering ladder.
• Benefits include an on-site gym, beach volleyball court, bike leasing, subsidized employee restaurant, and a team-event budget.