Operations Lead Hybrid Cloud and Connectivity

Location: Hybrid, Veldhoven, Netherlands

Company

hirify.global is a technology company operating in the semiconductor manufacturing industry.

What you will do

• Lead the run and operations of hybrid cloud, infrastructure, network, and OT connectivity services across regions and countries.
• Govern incident, problem, change, capacity, continuity, and service-level management, including major incident response.
• Manage strategic managed-service contracts, service levels, commercial reviews, renewals, and cost optimization.
• Oversee licenses, service budgets, privacy and compliance controls, vulnerability management, and patch management.
• Drive reliability improvements, operational reporting, automation, AI adoption, disaster recovery, failover, and self-healing operations.
• Lead run teams, coordinate internal teams and service partners, and balance stable operations with ongoing transformation.

Requirements

• A mandatory bachelor’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cyber Security, or a related technical discipline.
• Strong understanding of enterprise infrastructure, connectivity, and cloud platforms.
• Formal ITIL training and demonstrated practical application of incident, problem, change, and service continuity management.
• At least 10 years of professional IT experience, including substantial IT operations experience, with responsibility for business-critical hybrid cloud, SaaS, infrastructure, or connectivity services in large-scale, multi-region environments.
• Extensive experience in IT operations, supplier management, service excellence, and cross-border operations across regulatory environments, cultures, and time zones.
• Experience managing large strategic contracts with infrastructure, cloud, or network service providers.
• Proven accountability for service availability, incident reduction, disaster recovery, failover, cost efficiency, and automation or AI-driven operational improvements.
• Strong understanding of compute, storage, and global WAN/LAN connectivity across IT and OT environments.
• Expertise in secure operations, Zero Trust environments such as Zscaler, FinOps, and proactive or predictive service operations.

Culture & Benefits

• Hybrid work arrangement in Veldhoven, Netherlands.
• Leadership role with four direct reports and reporting to the Head of Hybrid Cloud & Connectivity.
• Focus on accountability, efficient work processes, effective communication, trust, talent development, automation, engineering excellence, and continuous improvement.
• Inclusive and diverse workplace with equal-opportunity employment practices.