Business/System Analyst (Salesforce)

Location: Minsk, Belarus. Onsite at the employer's location.

Company

Twistellar is a Salesforce consulting partner that develops business automation applications on the Salesforce cloud platform for customers worldwide.

What you will do

• Learn the Salesforce domain from a business consulting perspective and work toward Cloud consulting certifications.
• Communicate with business stakeholders to clarify, structure, and document requirements for Salesforce projects.
• Prepare technical specifications covering business flows, data models, entity relationships, automations, and API interactions.
• Prototype UI screens and forms and prepare user manuals for IT products and solutions.
• Present and defend business solutions before customer committees and support approval.
• Continuously develop professional expertise and independently shape automation solutions with minimal colleague support.

Requirements

• 1–3 years of relevant experience.
• Knowledge of typical business processes and their metrics in sales, production, finance, HR, or other real-sector companies.
• Ability to design and visualize business processes using BPMN.
• Understanding of how business processes are represented in IT systems, including data models, triggers, batches, and APIs, with the ability to present these solutions.
• Ability to prototype user interfaces and create screen-layout mockups.
• Experience collecting business requirements from stakeholders and interpreting them for technical teams.
• Experience writing technical specifications and documentation.
• Proven participation in a serious business automation project.
• Full English proficiency; passion for the profession and a proven desire to learn.

Culture & Benefits

• Demanding but respectful corporate environment focused on rapid professional development.
• Access to experienced management and a growing team of more than 100 employees.
• Onsite work in Minsk.