Software Engineer (Communications Platform)

Location: Remote

Salary: $172K–$280K, plus equity and bonus

Company

Ramp builds financial infrastructure that automates payment authorization, risk flagging, spend categorization, and accounting workflows for businesses.

What you will do

• Own the design and evolution of a core part of the communications platform from technical design through launch, monitoring, and iteration.
• Build integrations with email, SMS, push, Slack, Microsoft Teams, WhatsApp, and delivery providers.
• Design idempotent delivery workflows with safe retries and successful-delivery confirmation to prevent duplicate sends.
• Build communication preferences and controls for users and administrators.
• Create clear abstractions, strong defaults, and developer tooling for engineers building on the platform.
• Improve reliability, performance, observability, and scalability while driving technical direction through design reviews, code reviews, and mentorship.

Requirements

• Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows.
• End-to-end ownership of a system or product area and responsibility for shaping its technical direction over time.
• Strong system design judgment, especially regarding reliability, idempotency, and correctness in high-volume distributed systems.
• Product sense and the ability to balance user experience, speed, and quality.
• Clear communication and a collaborative approach to technical decisions across product, design, and engineering.

Nice to have

• Experience building notification, messaging, or communications platforms.
• Experience integrating Twilio, SendGrid, Slack, Microsoft Teams, WhatsApp, or similar messaging providers and channel APIs.
• Experience building internal platforms or shared services used by multiple engineering teams.
• Experience scaling high-volume, event-driven, or queue-based systems.

Culture & Benefits

• Remote role with flexible PTO, home-office equipment ordering, a health and wellness stipend, intra-office travel budget, and weekly coffee stipend.
• Benefits are available to all full-time employees globally.
• US employees receive medical, dental, and vision coverage, a 401(k) with employer match, parental leave, and other benefits.
• Canada employees receive medical, dental, and vision coverage, retirement-plan matching, parental leave, and other benefits.
• UK employees receive private medical insurance, workplace pension, and parental leave.
• Relocation expense coverage to NYC or SF may be available for US employees if needed.

Hiring process

• Referred candidates should contact the referring employee and have that person apply on their behalf.