Lead Business Continuity (AI)

Location: Berlin or Germany Remote

Company

hirify.global is an AI company building agentic customer experience solutions for global enterprise brands.

What you will do

• Build, implement, and maintain the Business Continuity Management System covering business continuity, disaster recovery, and crisis management.
• Run gap analyses, define BCMS policies and procedures, and lead the ISO 22301 certification process through external audits.
• Identify critical processes, develop risk models, map dependencies and vulnerabilities, and translate business impact analyses into continuity strategies.
• Create and maintain recovery plans with recovery objectives, resources, and recovery teams.
• Plan and run tabletop exercises, drills, and simulations; evaluate results and close identified gaps.
• Align department heads and senior management, define BCMS KPIs, and deliver resilience training and awareness programs.

Requirements

• Proven experience developing and testing business continuity and disaster recovery plans, including risk assessments and business impact analyses.
• Solid knowledge of implementing a BCMS according to ISO 22301.
• Strong understanding of IT infrastructure, risk management, and crisis response.
• Structured, execution-focused approach with the ability to create and follow project roadmaps, make decisions, and deliver outcomes.
• Confident communication skills, including stakeholder engagement at all levels and clear presentations to groups.

Culture & Benefits

• Work in a fast-growing global AI company focused on enterprise-grade conversational AI.
• Ownership, accountability for outcomes, fast execution, direct feedback, and meaningful contribution from the start.
• Strong focus on data protection, GDPR, ISO 27001, and secure handling of sensitive information.
• Full-time employment based in Berlin or remotely within Germany.

Hiring process

• Talent Acquisition interview, followed by a Hiring Manager interview.
• Technical interview(s), followed by a Bar Raiser interview.